Privacy Policy — Averia Health
Last Updated: 08.01.2026
At Averia Health, protecting your privacy and personal information is extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal and medical data when you visit our website or contact us for medical guidance.
By using our website or submitting your information, you agree to the practices described in this policy.
1. Who We Are
Averia Health is an international medical coordination and health tourism service that helps patients access medical care in Türkiye by connecting them with trusted hospitals, medical centers, and doctors.
We act as a medical coordination and support service, not as a healthcare provider.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Country of residence
b) Medical Information (Voluntarily Provided)
- Medical reports
- Test results
- Scan images
- Diagnosis details
- Treatment history
You provide this information voluntarily when:
- Filling out forms on our website
- Contacting us via WhatsApp, email, or phone
c) Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
(This data is collected to improve website performance and security.)
3. How We Use Your Information
We use your information strictly to:
- Evaluate your medical request
- Coordinate with relevant doctors or medical centers
- Provide treatment options and guidance
- Communicate with you regarding your request
- Arrange logistics related to your medical journey
- Improve our services and website experience
We do not use your data for unrelated marketing purposes.
4. Sharing of Information
Your information may be shared only when necessary and only with trusted parties, including:
- Partner hospitals
- Medical centers
- Doctors and specialists involved in evaluating your case
We never sell or rent your personal data to third parties.
All partners are required to respect confidentiality and data protection standards.
5. Medical Confidentiality
All medical information you share with Averia Health is treated as strictly confidential.
- Access is limited to authorized personnel only
- Information is shared with medical professionals only for evaluation purposes
- We follow ethical medical data handling standards
6. Data Storage & Security
We take appropriate technical and organizational measures to protect your data, including:
- Secure servers
- Restricted access
- Encrypted communication where applicable
While no system is 100% secure, we take all reasonable steps to protect your information from unauthorized access, loss, or misuse.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at:
info@averia-health.com
8. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Understand visitor behavior
You can control or disable cookies through your browser settings.
9. International Data Transfers
As Averia Health serves patients globally, your data may be processed in different countries, including Türkiye.
We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Children’s Privacy
Averia Health does not knowingly collect personal data from children under the age of 18 without parental or legal guardian consent.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies separately.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.
The updated version will always be published on this page with the revised date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
info@averia-health.com
Via WhatsApp or Contact Form
Your Trust Matters
At Averia Health, your trust is essential.
We are committed to handling your personal and medical information with care, transparency, and respect.
